PALS - Patient Advice Liaison Service
You can visit us at the Patient Experience Centre from Monday to Friday between 10.00 – 12.00 and 14.00 – 16.00.
Phone us on 01582 497990. You may get an answering machine if the team are busy. Please leave a message and we will return your call as soon as we can.
Email us at firstname.lastname@example.org or complete the form below.
We are not open at weekends and bank holidays and so will contact you on our return with the aim to answer your enquiry within 2 working days.
You can write to us using the following address:
Luton and Dunstable University Hospital
If the PALS Officers or staff are unable to resolve your concerns you may wish to make a formal complaint. For further information about making a complaint please click here.
Please complete the form below to send us a message
This form sends information to a Luton & Dunstable University Hospital email address. We always treat your information with the strictest confidence and will not pass any information to third parties. The L&D cannot guarantee 100% security when information is in transit over the world wide web. If you have any concerns regarding the security of the world wide web please call the hospital directly on 01582 497990 to talk to someone in the PALS team.