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Specialist Palliative Care/End of Life Care Service

This service provides specialist palliative care advice and support on the basis of need, regardless of the patient’s diagnosis. This is facilitated through symptom control, psychological, social and spiritual support, referring on to other professionals or services where appropriate. This is available either by face to face contact or by telephone advice.


Service is available Monday to Friday 08.00-16.00 based within the Macmillan Unit.

Out of hours advice is available including weekends from the palliative care advice line based at Keech Hospice; this includes telephone advice and face to face assessment.

Procedures Provided

  • Holistic assessment
  • Symptom management
  • Psychological assessment and support
  • End of life care support and advice
  • Advice and support to medical teams
  • Education and training

Clinicians - Consultants/Specialist Nurses

Specialist Palliative Care/End of Life Care Service

Clinical Nurse Specialist
Clinical Nurse Specialist/Macmillan EOLC Nurse
Palliative Medicine Consultant
Clinical Nurse Specialist

Referral Process

Referrals are accepted from the hospital team managing the patient and should be requested by using the ICE system.

Useful Contacts

  • Outpatients booking department:
    01582 561385

  • 492/269
  • Direct line number:
    01582 497522
  • Switchboard
    01582 491166