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Call NHS 111 if you have an urgent medical concern

NHS 111 imageNHS 111 is much more than a helpline – if you’re worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser.

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one.

NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

  • give you self-care advice
  • connect you to a nurse, emergency dentist or GP
  • book you a face-to-face appointment
  • send an ambulance directly, if necessary
  • direct you to the local service that can help you best with your concern

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

www.111.nhs.uk/

www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/

Media Enquiries

If you have a media enquiry please email pressenquiry@ldh.nhs.ukor call 01582 497 408 and we will get back to you. If you have a media enquiry out of hours (i.e. before 9am, after 5pm or at weekends) and it is urgent, please call the hospital switchboard on 01582 491 166 and ask to speak to the Duty Press Officer.

Communications enquiries
communications@ldh.nhs.uk or call 01582 497 408.

Communications team
Sarah Newby
Head of Communications:
Sarah.Newby@ldh.nhs.uk
Direct line: 01582 497 458
Working hours: 9am to 5pm, Mon – Wed only

Mariane Covington
Communications Manager/Press Officer
Mariane.Covington@ldh.nhs.uk
Direct line: 01582 497 408
Working hours: 9am to 5pm, Mon – Fri

Courteney Black
Internal and Digital Communications Officer
Courteney.Black@ldh.nhs.uk
Working hours: 9am to 5pm Mon – Fri