Printed at: 08:09:26 / 21-02-2019
Home / Cancer patients say L&D is in the top ten for care

Cancer patients say L&D is in the top ten for care

Our cancer patients say the care they receive from Luton and Dunstable University Hospital is among the best in England.

Luton and Dunstable University Hospital is in the Top Ten for patient experience across England, according to results released by Macmillan Cancer Support, based on research commissioned by NHS England. The results also showed that cancer services at the L&D had one of the best improvement rates in the country.

Patients were asked about their experience of hospital care and to rate hospitals according to measured aspects of care, such as:

  • Were their diagnosis and treatment options explained clearly
  • Did they feel supported in their care
  • Did they feel that they were treated with respect

Jo McWhan, Cancer Services Manager says, “Patient experience really matters and I am delighted that our cancer patients are getting an exemplary experience of hospital care. Improving our patients’ experience is a key priority at the L&D. The staff who work in our cancer unit are a dedicated team who show enormous commitment and always put their patients first. Good care and support makes all the difference in the world to our patients who have cancer.”

Media Enquiries

If you have a media enquiry please email pressenquiry@ldh.nhs.ukor call 01582 497 408 and we will get back to you. If you have a media enquiry out of hours (i.e. before 9am, after 5pm or at weekends) and it is urgent, please call the hospital switchboard on 01582 491 166 and ask to speak to the Duty Press Officer.

Communications enquiries
communications@ldh.nhs.uk or call 01582 497 408.

Communications team
Sarah Newby
Head of Communications:
Sarah.Newby@ldh.nhs.uk
Direct line: 01582 497 458
Working hours: 9am to 5pm, Mon – Wed only

Mariane Covington
Communications Manager/Press Officer
Mariane.Covington@ldh.nhs.uk
Direct line: 01582 497 408
Working hours: 9am to 5pm, Mon – Fri

Courteney Black
Internal and Digital Communications Officer
Courteney.Black@ldh.nhs.uk
Working hours: 9am to 5pm Mon – Fri