Our cancer patients say the care they receive from Luton and Dunstable University Hospital is among the best in England.
Luton and Dunstable University Hospital is in the Top Ten for patient experience across England, according to results released by Macmillan Cancer Support, based on research commissioned by NHS England. The results also showed that cancer services at the L&D had one of the best improvement rates in the country.
Patients were asked about their experience of hospital care and to rate hospitals according to measured aspects of care, such as:
Jo McWhan, Cancer Services Manager says, “Patient experience really matters and I am delighted that our cancer patients are getting an exemplary experience of hospital care. Improving our patients’ experience is a key priority at the L&D. The staff who work in our cancer unit are a dedicated team who show enormous commitment and always put their patients first. Good care and support makes all the difference in the world to our patients who have cancer.”
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