Printed at: 05:05:33 / 24-10-2019
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Macmillan Quality Award

Our Cancer Unit has been awarded a Macmillan Quality Environment Mark (MQEM) for excellent standards of care for people affected by cancer.

We are delighted to receive a MacMillan Quality Environment Award which assesses how well buildings such as chemotherapy units provide support and care to people affected by cancer.

Jan Chalkley, Macmillan Lead Nurse Cancer & Palliative Care, said: “We are thrilled to receive this prestigious award. We couldn’t have done it without the help of the staff and volunteers who work tirelessly on a daily basis including our therapists, counsellors and fundraisers. The work everyone at the unit does is phenomenal and goes a long way to helping us maintain high standards of care for people affected by cancer.”

The award coincides with the completion of an extensive programme of renovations to refurbish and upgrade the facility which was officially opened by Dr Mo Mowlam in October 2003. Patients have said how impressed they are at the improved facility , and one said it was like moving up to business class because the new chairs are so comfortable that he can fall asleep while having his chemotherapy treatment.
The award was celebrated with a special afternoon tea event where L&D’s Chief Executive Pauline Philip thanked MacMillan and paid tribute to staff, contractors and volunteers and the very generous donors who have made such a difference to patients and enabled the refurbishment work to be completed.

It is well recognised that an environment where individual privacy and dignity are respected and which is welcoming, accessible and offers choice and comfort, is beneficial to patients’ recovery.

Sheila Murphy, Macmillan Development Manager for Bedfordshire, says: “The Macmillan Quality Environment Mark recognises excellent cancer environments. Thanks to its recent renovation the Macmillan Cancer Unit at Luton & Dunstable Hospital is now a shining example of a unit that is practical, spacious and relaxing for patients.

The Macmillan Quality Environment Mark will help to ensure that people affected by cancer are treated and supported in physical environments of uniformly high quality.

To receive the award, environments have to score highly in areas such as use of space, comfort and atmosphere, personal and social interaction and health and well being. Consideration is given to such things as the greeting people receive when they come to a centre, the use of natural light and outdoor space, and the availability of quiet, private rooms – all areas that were highlighted as really important by people living with cancer who helped develop the award.