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National NHS In-Patient Survey

National survey of In-Patient’s experience
If you have recently been an in-patient at the L&D, please be aware that you may shortly be sent a NHS In-Patient Survey to complete.

Please be assured that this survey is a legitimate national survey which is sent out to ask about your experiences as an
in-patient, all answers are confidential. The NHS In-Patient Survey is part of a national programme gaining information about patient experiences and the quality of care that the NHS delivers.

Why we need patient feedback?
Understanding the way patients experience the care and treatment they receive is essential to a complete assessment of the quality of healthcare, and this can only be obtained by asking the patients themselves. We would therefore encourage patients who have been contacted about the survey to complete it, where possible, as we value their feedback.

Please contact the L&D’s PALS team if you have any queries.

Media Enquiries

If you have a media enquiry please email pressenquiry@ldh.nhs.ukor call 01582 497 408 and we will get back to you. If you have a media enquiry out of hours (i.e. before 9am, after 5pm or at weekends) and it is urgent, please call the hospital switchboard on 01582 491 166 and ask to speak to the Duty Press Officer.

Communications enquiries
communications@ldh.nhs.uk or call 01582 497 408.

Communications team
Mariane Covington
Communications Manager/Press Officer
Mariane.Covington@ldh.nhs.uk
Direct line: 01582 497 408
Working hours: 9am to 5pm, Mon – Fri

Courteney Black
Internal and Digital Communications Officer
Courteney.Black@ldh.nhs.uk
Working hours: 9am to 5pm Mon – Fri